Privacy Policy
Last updated: September 11, 2025
1. Information We Collect
At Maketh Video, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Email address and contact information
- Account credentials and profile information
- Payment information for subscription services
- Content you create, upload, or share through our platform
Usage Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Performance metrics and error logs
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To provide and personalize our video editing services
- To process payments and manage subscriptions
- To communicate with you about updates and support
- To analyze usage patterns and improve our platform
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party providers who assist in operating our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of assets
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Secure cloud infrastructure with reputable providers
5. Your Rights (GDPR)
If you're located in the European Union, you have certain rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account, and usage data is typically retained for analytical purposes for up to 2 years.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform. For detailed information about our cookie usage, please refer to our Cookie Policy.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@makethvideo.com
Support: support@makethvideo.com